Return Policy Page

Return Instructions

Step 1: Send a Complaint
Also include pictures of the product that was delivered to help@denraks.com as a means of evidence.

Step 2: Return after Authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.

Step 3: Track Return Status
We will send you a return waybill number, this will enable you to track the status of your return.

Step 4: Get Resolution
Upon our confirmation of the receipt of the item, Denraks resolves the matter as its sole responsibility without any further obligation.

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